PROBE Network

Case Study: Meadow Well Connected celebrates 25 years of serving its local community

​Meadow Well Connected

Meadow Well Connected are using the PROBE benchmarking tool to focus and energise continuous improvement.

Meadow Well Connected is a community hub which has been serving its local community in North Tyneside, UK, for over 25 years, offering a range of supportive services in response to the needs identified by the local community including:

  • A community cafe
  • A free to use IT suite
  • An affordable after-school club
  • A community garden
  • A joinery workshop
  • Specialist alcohol support
  • Rooms for hire
  • Training for the health & social care sector
  • Workshops, activities and events

The role and impact of the PROBE benchmarking tool

Mandi Cresswell, Chief Officer, describes the benefits that Meadow Well Connected has derived through using the PROBE best practice benchmarking tool:

We have thoroughly enjoyed the whole process and found it very helpful in clearly identifying areas for improvement and consolidation. It was my first experience of using this sort of benchmarking tool and we found the whole process very useful, focused and thought provoking. I would recommend the PROBE benchmarking tool to any organisation seeking to understand the position of their organisation and how to make changes based on the knowledge gained.

To find out more

To learn more about PROBE business health checks click here

To learn more about Meadow Well Connected click here

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