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Testimonials from organisations that have completed PROBE

The PROBE process opened communication channels between senior and middle management and taught senior management the value of middle management contribution, and middle management understanding of the issues senior management face…I would recommend PROBE to others, and we will use it again ourselves. The process was very valuable and the results provided a benchmark or goal which the company can aspire to.

Richard Pace, MD, Canon Foods (Western Australia) ‘Australia’s leading manufacturer of convenience foods’

…PROBE has been an excellent stimulus to get a new perspective on the company and act on the fresh challenges it presented. Many of the issues had been raised within the company, but it was the PROBE approach that really helped us to progress these issues and turn them into meaningful actions…

Kirsty Hall, Relationship Manager, KWS (UK) ‘Seed specialists for farmers’

We used PROBE for Public Service as one of a range of tools to review the value for money being provided by our support services. I feel the PROBE added strength to the process in various ways…

Joy Brindle, Assistant  Chief Executive, District of Easington Council (UK)

We wanted to benchmark ourselves, and we were looking for a model to help us do that. We thought of using the EFQM Excellence Model, but there would have been a lot of work involved in that.  At that stage we wanted something else that would be a bit easier to do.

Fran Toller, Divisional Manager, Women and Children’s Services, South Tees Hospitals NHS Trust,

National Health Service, UK (2007 Top Performer of the Year, Dr Foster Good Hospital Guide)

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Posted: Tuesday, February 8th, 2011

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